There's a client who loves to call at 6 PM in the evening with an urgent requirement that needs to go live as of yesterday. He'll chase you night and day till you close stuff and send it for him to take a look. And then he goes silent.
His subordinate tells you that if he hasn't responded, he must be okay with it, so go ahead and put it live. So you do, and feel very proud of your awesome TAT. But then the client calls, and says that you need to make changes. And you ask him, "but didn't you see it when we sent it to you for your approval?"
And he replies, "I get so many mails from you. I don't read all of them."
Really.
His subordinate tells you that if he hasn't responded, he must be okay with it, so go ahead and put it live. So you do, and feel very proud of your awesome TAT. But then the client calls, and says that you need to make changes. And you ask him, "but didn't you see it when we sent it to you for your approval?"
And he replies, "I get so many mails from you. I don't read all of them."
Really.
